Privacy Policy

1 Introduction

aman01 ("we", "us", "our", or "the Company") is committed to protecting and respecting the privacy of all individuals who access or use our online gaming platform located at https://aman01.cam. We understand that Members based in Indonesia and across Southeast Asia trust us with sensitive personal information, and we take this responsibility seriously.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. It also explains your rights regarding your personal data and how you can exercise those rights. We encourage you to read this document alongside our Terms & Conditions, which govern your use of the aman01 platform.

aman01 operates in accordance with internationally recognized data protection principles and complies with the legal requirements of the jurisdictions in which we hold our gaming licenses. While online gambling regulations vary across regions, we apply a consistent standard of data protection to all our Members regardless of their location.

2 Data Controller

For the purposes of this Privacy Policy, aman01 is the data controller responsible for your personal information. This means we determine how and why your personal data is processed. If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact us using the details provided in Section 14 of this document.

Our registered contact email for privacy and data protection inquiries is: [email protected]

3 Data We Collect

aman01 collects and processes several categories of personal data to enable us to provide our services, verify your identity, prevent fraud, comply with legal obligations, and enhance your gaming experience. The types of data we collect include:

3.1 Account Registration Data

When you register for an aman01 account, we collect the following information:

• Full name (as it appears on your government-issued ID)
• Date of birth (to verify that you are at least 21 years of age)
• Email address
• Mobile phone number
• Residential address (city and province within Indonesia)
• Username and password (password is stored in encrypted form only)
• Preferred currency (Indonesian Rupiah / IDR)

3.2 Identity Verification (KYC) Data

To comply with Know Your Customer (KYC) and anti-money-laundering (AML) regulations, we may request the following documents and information:

• Government-issued photo identification (e.g., Indonesian national identity card / KTP, passport, driver's license / SIM)
• Proof of address documents (utility bills, bank statements, official correspondence issued within the last three months)
• Photographs or scans of bank account statements or e-wallet account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OCBC NISP, OVO, DANA, GoPay, ShopeePay, LinkAja) to confirm account ownership
• Source of funds documentation (in specific circumstances where required by regulation)

3.3 Financial Transaction Data

When you make deposits or withdrawals, we collect transaction records including:

• Payment method used (bank transfer, e-wallet)
• Transaction amount and timestamp
• Bank account number or e-wallet ID (partial, for verification purposes)
• Transaction reference numbers

3.4 Gaming and Betting Data

To provide our services and detect fraudulent or abusive behavior, we collect data related to your gaming activity:

• Bets placed (game type, stake amount, odds, outcome)
• Games played (slots, live casino, sports betting, togel (Indonesian numbers lottery), etc.)
• Winnings and losses
• Bonus claims and wagering progress
• Session duration and frequency

3.5 Technical and Device Data

When you access the aman01 platform, we automatically collect certain technical information:

• IP address and geolocation data (to verify access from permitted jurisdictions)
• Device type, operating system, browser type and version
• Screen resolution and device language settings
• Pages visited, features accessed, and time spent on the platform
• Referral source (how you arrived at aman01.cam)

3.6 Communications and Support Data

When you contact our customer support team via email, live chat, or other communication channels, we retain records of:

• The content of your inquiry or complaint
• Our responses and any resolution provided
• Associated metadata (timestamps, support agent ID)

4 How We Use Your Data

aman01 processes your personal data for the following purposes:

5 Legal Basis for Processing

aman01 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract we have with you (the Terms & Conditions) and to provide the services you have requested.
• Legal Obligation: Processing is required to comply with legal and regulatory obligations, including KYC, AML, and responsible gaming laws.
• Legitimate Interests: Processing is necessary for aman01's legitimate business interests, such as fraud prevention, platform security, business analytics, and direct marketing (where permitted and subject to your right to opt out).
• Consent: In certain cases, such as when sending marketing communications to Indonesian players, we rely on your explicit consent, which you may withdraw at any time.

6 Data Sharing and Disclosure

aman01 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

6.1 Service Providers

We engage trusted third-party service providers to assist with platform operations, including:

• Payment processors (to facilitate deposits and withdrawals via Indonesian banks and e-wallets)
• Game content suppliers (Pragmatic Play, Evolution Gaming, Microgaming, etc.)
• Identity verification services (for KYC and AML screening)
• Customer support platforms (live chat, email ticketing)
• Cloud hosting and data storage providers
• Marketing automation and email delivery services

All service providers are contractually bound to use your data only for the specific purposes we authorize and to maintain appropriate security measures.

6.2 Legal and Regulatory Authorities

We may disclose your personal data to law enforcement agencies, regulators, courts, or government bodies when:

• Required by law or legal process (court orders, subpoenas)
• Necessary to investigate or prevent fraud, money laundering, or other illegal activity
• Required to comply with licensing conditions or regulatory reporting obligations
• Necessary to protect the rights, property, or safety of aman01, our Members, or the public

6.3 Business Transfers

In the event that aman01 is involved in a merger, acquisition, asset sale, or similar corporate transaction, your personal data may be transferred to the successor entity. You will be notified of any such change in ownership or control of your personal information.

7 Data Security Measures

aman01 employs industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Sockets Layer) technology, the same encryption standard used by major Indonesian banks.
• Secure Data Centers: Personal data is stored on secure servers located in certified data centers with 24/7 physical security, environmental controls, and redundant power systems.
• Access Controls: Access to personal data is restricted to authorized aman01 employees and contractors on a strict need-to-know basis. All personnel with access are bound by confidentiality obligations.
• Password Protection: Member account passwords are hashed using advanced cryptographic algorithms and are never stored in plain text.
• Regular Security Audits: aman01 conducts regular vulnerability assessments and penetration testing performed by independent cybersecurity firms to identify and remediate potential security risks.
• Firewall and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls and intrusion detection/prevention systems that monitor for suspicious activity in real time.

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. Members are responsible for maintaining the confidentiality of their login credentials and should immediately notify us if they suspect unauthorized access to their account.

8 Data Retention Period

aman01 retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Active Accounts: Personal data associated with active Member accounts is retained for the duration of your membership and for a period of up to five (5) years following account closure, as required by gaming regulations and AML compliance.
• Transaction Records: Financial transaction data (deposits, withdrawals, bets, winnings) is retained for a minimum of five (5) years from the date of the transaction, in accordance with anti-money-laundering record-keeping requirements.
• KYC Documents: Identity verification documents are retained for five (5) years following the last transaction or account closure, as mandated by international gaming licensing standards.
• Marketing Consents: If you opt in to receive marketing communications, your contact details and consent record are retained until you withdraw consent or for three (3) years of inactivity, whichever comes first.
• Support Communications: Customer support records are retained for two (2) years to assist with ongoing service quality and dispute resolution.

After the applicable retention period expires, personal data is securely deleted or anonymized in a manner that prevents its recovery or reconstruction. Anonymized data may be retained indefinitely for statistical analysis and platform improvement purposes.

9 Cookies and Tracking Technologies

aman01 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content. A cookie is a small text file that is stored on your device when you visit our website.

9.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the platform to function and cannot be disabled. They enable core functionality such as secure login, session management, and account authentication.
• Performance Cookies: These cookies collect information about how Members interact with the aman01 platform, including pages visited, time spent, and error messages encountered. This data helps us improve platform performance.
• Functional Cookies: These cookies remember your preferences (such as language settings, bet slip configuration) to provide a more personalized experience on repeat visits.
• Marketing Cookies: These cookies track your browsing behavior across the platform to deliver relevant promotional content and measure the effectiveness of marketing campaigns. You may opt out of marketing cookies through your browser settings.

9.2 Managing Cookie Preferences

Most web browsers automatically accept cookies by default. You can control or disable cookies through your browser settings. Please note that disabling essential cookies may impair the functionality of the aman01 platform and prevent you from accessing certain features.

For more information on managing cookies in popular browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions

10 Your Privacy Rights

As a Member of aman01, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of Access: You have the right to request a copy of the personal data we hold about you, including details of how it is processed.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data in your account profile.
• Right to Erasure: You may request that we delete your personal data, subject to legal retention obligations (e.g., we cannot delete transaction records required for AML compliance).
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances (e.g., while we verify the accuracy of disputed data).
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

aman01 will respond to all rights requests within thirty (30) days of receipt. If your request is complex or if we receive multiple requests from you, we may extend the response period by an additional sixty (60) days and will notify you of the extension. We may request additional information to verify your identity before processing certain requests.

11 International Data Transfers

aman01 operates internationally and may transfer your personal data to countries outside of Indonesia for processing and storage. Some of these countries may not have data protection laws equivalent to those in Indonesia or the European Union.

When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your information, including:

• Transferring data only to jurisdictions recognized as providing adequate data protection
• Using standard contractual clauses approved by relevant data protection authorities
• Ensuring that our service providers implement equivalent technical and organizational security measures

By using the aman01 platform, you acknowledge and consent to the international transfer of your personal data in accordance with this Privacy Policy.

12 Children's Privacy

aman01 is an adult-only platform. Our services are not intended for, and may not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age.

If we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our systems and permanently close the associated account. Any funds held in such accounts will be handled in accordance with applicable law and our Terms & Conditions.

If you are a parent or guardian and believe that your child has provided personal information to aman01, please contact us immediately at [email protected] so that we can take appropriate action.

13 Changes to This Privacy Policy

aman01 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify you by:

• Sending an email to the address registered to your account
• Displaying a prominent notice on the aman01 platform homepage
• Updating the "Last Updated" date at the top of this document

Your continued use of the aman01 platform following notification of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated terms, you must cease using the platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the aman01 Data Protection team:

Our Indonesian-speaking support team is available 24 hours a day, 7 days a week to assist you with privacy-related questions in both English and Bahasa Indonesia. When contacting us regarding your personal data, please include your registered email address or username to help us locate your account and respond more efficiently.